Pretty in Pink – Manager of Operations

Boutique Spa Manager~Spa

Pretty In Pink Spa – Oakville, ON

Are you a professional with a customer centric outlook and a passion for wellness? Are you an individual with operational experience looking to contribute back to the community in a holistic and nurturing way? Would you like to be part of a great team, fun environment and a “one-of-a-kind” unique brand?

Brand Story & Leadership Pretty in Pink, is an award winning spa in Oakville, with a holistic approach to personal care and wellbeing. Applicants must have passion for natural skin care as well as a passion for health and wellness. Join as this an exciting time as we evolve into a more adult focused spa with a growing spa menu rolling out in 2017.

Boutique Spa Manager

Daily operations of our boutique spa including: 

Customer Excellence: 

  • Maintain exceptionally high standards of customer service and professionalism
  • Provide a heart centered approach to customer encounters and their satisfaction
  • A commitment to ensuring guest satisfaction and growing our client base
  • Sell products and services through educating and recommending products to our guests
  • Explain benefits of treatments and encourage return visits as part of ongoing care
  • Respond to client inquiries
  • Schedule guest appointments and events as needed

Marketing: 

  • Assist with social media, marketing and all guest correspondence
  • Support the development or implementation of marketing strategies
  • Encouraged to think “outside the box” to create unique and individual initiatives benefiting our awesome clients

Finances: 

  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements
  • Inventory products and order new supplies
  • Understand and meet sales targets

Personnel: 

  • Coordinate spa schedules to maximize usage and efficiency
  • Be a champion motivator and contributor to our team – be your best self!!

Qualifications: 

  • Hospitality, retail or spa experience is a must (or long time professional looking for a career and/or lifestyle change)
  • Ability to multi-task with competing priorities
  • A proven sales excellence and goal achievement track record
  • Computer Proficiency
  • Excellent communication and organizational skills
  • Must be able to work occasional weeknight & weekends
  • Strong interpersonal skills.
  • Knowledge of Mindbody an asset
  • A natural approach to living or an interest in this lifestyle
  • A welcoming and enthusiastic personality

No Phone Calls Please~SERIOUS APPLICANTS ONLY PLEASE

Job Type: Full-time

Required education:

  • Associate’s or bachelor’s degree in hospitality/business management or equivalent experience in boutique spas, smaller health clubs, global resorts/hotels and operations positions.
  • Long term professional looking to make a positive career and/or lifestyle change in a well respected established spa in the community
  • Spa Operations: 2 years

Job Type: Full-time

Required education:

  • Bachelor’s

Required experience:

  • Spa Operations: 2 years

Think you would be a great addition to our expanding team? Great! Forward your resume to us. joinourteam@pipspa.ca “>APPLY NOW

Pretty in Pink – Manager of Operations